Objective Insights in Seconds
AuthentIQ transforms voice data into actionable intelligence through advanced Voice Analysis technology. Real-time processing delivers objective metrics that drive confident decisions.
Voice Analysis That Works at Your Speed
AuthentIQ integrates seamlessly with your existing systems through our API. Whether analyzing live conversations or recorded calls, our Voice Analysis technology processes voice in 5 to 10 second segments.
The result: objective metrics across more than 100 parameters, normalized against global benchmarks or individual baselines.
No subjective interpretation required. Objective data drives every decision.
From Voice to Insight
STEP ONE
Capture
Voice data flows through your existing telephony, VoIP, web, WhatsApp or recording systems. AuthentIQ connects through secure API integration without disrupting current workflows.
This multi-channel approach enables massive scalability—assess hundreds or thousands of candidates simultaneously without the bottleneck of scheduling in-person interviews or relying on limited call centre capacity.
STEP TWO
Analyze
Our Voice Analysis engine processes voice segments in 5 to 10 seconds. More than 100 parameters are evaluated against global norms or personalized baselines.
Because the analysis is automated and instant, scaling up doesn’t require additional analysts or infrastructure—whether you’re assessing 10 candidates or 10,000, the processing time per assessment remains the same.
Core Capabilities
Real-Time Alerts
When immediate action matters, AuthentIQ delivers.
Live dashboards flag high-risk indicators as conversations happen. Stress signals, elevated mental effort, uncertainty patterns, and deception indicators trigger instant alerts.
Supervisors see what requires attention now. Intervention happens in the moment rather than after review. High-stakes conversations receive appropriate oversight without delay.
Your team acts on current information rather than historical analysis.
Post-Analysis Reports
Comprehensive documentation supports every organizational need.
AuthentIQ generates detailed JSON data bundles containing complete analysis results. These reports serve audits, compliance trails, HR reviews, and investigative documentation.
Visual Emotion Intensity
Graphical representation of emotional patterns throughout conversations. See how stress, confidence, and engagement shift over time.
Risk and Emotion Player Data
Playable visualizations that map emotional and risk indicators to specific moments in conversations. Review exactly when and where concerns emerged.
Objective and Subjective Parameters
Dual analysis comparing results against global population norms and individual personal baselines. Understand whether patterns represent general risk or deviation from expected behavior.
Metadata and Summary Reports
Executive-level summaries covering mood assessment, risk scoring, and statistical analysis. Quickly understand conversation outcomes without reviewing raw data.
More Than 100 Parameters
AuthentIQ analyzes voice across a comprehensive range of indicators.
Stress and Emotional State
Detect elevated stress, anxiety, frustration, confidence, and emotional stability throughout conversations.
Cognitive Indicators
Identify mental effort, concentration, confusion, and cognitive load patterns that reveal how speakers process information.
Risk Signals
Flag deception indicators, uncertainty, evasion, and inconsistency patterns associated with fraud, misrepresentation, or concealment.
Engagement Metrics
Measure attention, interest, enthusiasm, and emotional investment in conversation topics.
Wellness Indicators
Track fatigue, burnout signals, dissatisfaction, and emotional distress patterns over time.
Each parameter is measured objectively against validated benchmarks. Results reflect what the voice reveals rather than what listeners interpret.
Normalization
Choose the approach that fits your use case or combine both for comprehensive analysis.
Context That Matters
Raw measurements require context for meaningful interpretation. AuthentIQ provides two normalization approaches.
Global Normalization
Compare results against worldwide population benchmarks. Understand how individual readings relate to general human patterns.
Individual Baseline Comparison
Establish personal baselines through initial analysis sessions. Subsequent measurements compare against individual norms rather than population averages.
Seamless System Connection
AuthentIQ works within your existing technology environment.
CRM Connectivity
Link voice analysis results to customer records, employee profiles, and case management systems. Insights appear where your team already works.
API Integration
RESTful API connects AuthentIQ to your applications, workflows, and data systems. Developer documentation and support ensure smooth implementation.
Telephony and VoIP
Compatible with major contact center platforms and voice over IP systems. Analyze calls without changing your communication infrastructure.
Web Platform
Process stored audio files for historical analysis, audit review, or investigation support. Batch processing handles large volumes efficiently.
Recording Systems
Process stored audio files for historical analysis, audit review, or investigation support. Batch processing handles large volumes efficiently.
Custom Integrations
Our technical team supports specialized connections to proprietary systems and unique workflow requirements.
WhatsApp Channel
Collect voice data through the world's most popular messaging platform. Candidates respond via familiar voice notes, removing friction and increasing completion rates.
Custom Thresholds for Your Business
Every industry operates differently. AuthentIQ adapts to your specific context.
Baseline stress levels in emergency services differ from those in routine customer support. Risk thresholds for financial transactions differ from people management checks. AuthentIQ calibrates to your operational reality.
Establish internal standards based on your workforce, customer base, or operational patterns. Compare results against what normal looks like for your organization.
Different positions warrant different analysis emphasis. Sales conversations prioritize different indicators than compliance interviews. Configure AuthentIQ to match each use case.
Control when notifications trigger based on your capacity to respond and the consequences of missed signals. Balance sensitivity with actionable alert volumes.
Your business defines what matters. AuthentIQ measures accordingly.
Decisions Based on Data
Traditional assessment methods depend on human interpretation. Listeners bring biases, fatigue, and inconsistent standards to every evaluation.
AuthentIQ removes subjectivity from voice analysis.
Measurements derive from validated algorithms applied consistently across every conversation. The same voice patterns produce the same results regardless of who reviews them or when analysis occurs.
Your decisions rest on objective data rather than individual judgment. Audit trails document exactly what was measured and how conclusions were reached.